TERMS AND CONDITIONS FOR USE OF WEBSITE:

The use of the website and all the materials on this website are subject to the terms and conditions of this legal webpage.

Please read these terms and conditions carefully before using the website. By using this website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of use contained on this legal webpage. These terms and conditions may be amended or changed by us at any time at our discretion. You agree that your continued use of this website after any such amendment or change shall constitute your agreement to any such changes.

This document is an electronic record in terms of the Information Technology act, 2000 ("IT Act") and rules issued thereunder, as applicable and the provisions pertaining to electronic records in various statutes as amended by the IT Act and is published in accordance with the provisions of applicable laws, including the Consumer Protection (e-commerce) Rules 2020, that require publishing the rules and regulations, privacy policy and terms and conditions. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Only persons who can enter into legally binding contract under the Indian Contract Act, 1872 can use the website and/or transact on the website. Any minor who wishes to use or access the website is required to conduct such transaction through their legal guardian or parents. If you represent a company, partnership firm or sole proprietorship, you shall be eligible to access and use the website to conduct the transactions on its behalf only if you have been duly authorized by way of necessary corporate action, as may be prescribed statutorily and/or under the charter documents of such entity.

Please read these terms and conditions carefully. By accessing, browsing, using https://www.zoddle.in/ ; or any other website, mobile version of the website or mobile application (together hereinafter referred to as "the website") or availing any of the products of Zoddle Private Limited (hereinafter referred to as "Company" or "us" or "we" or "Zoddle"), you including the persons who browse or the persons who order the product agree to be bound by all of the terms and conditions mentioned hereunder.

General

This website is owned and operated by Zoddle. Zoddle has the right at any time to change or discontinue any aspect or feature of this website including, without limitation, the content, hours of availability and equipment needed for access to or use of the website. Zoddle has no obligation to update this site in a specific timeframe and, therefore, any information may be out of date. Any changes to these Terms and Conditions will be posted on the website. Use of the website after such changes are posted will be deemed acceptance of the revised terms.

Materials and content on this website are protected by applicable intellectual property laws. Zoddle's logos, product names, and branding are the intellectual property of Zoddle Private Limited and may not be used without prior written permission. You are permitted to use material on this site for personal, non-commercial purposes only.

Products

Zoddle is engaged in the trading of kids clothing and apparel. All products listed on the website are subject to availability. Zoddle reserves the right to discontinue or modify any product offering at any time without prior notice. Product images on the website are for illustrative purposes only and the actual product may vary slightly.

We endeavour to display the colours of our kids clothing and apparel as accurately as possible; however, as the actual colours you see depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Privacy Policy

Zoddle is committed to protecting your privacy. All personal information collected through this website is governed by our Privacy Policy, which is incorporated herein by reference. By using the website, you consent to the collection and use of your personal data as described in our Privacy Policy. We do not sell your personal information to third parties.

User Account

If you create an account on this website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Zoddle immediately of any unauthorized use of your account. Zoddle reserves the right to terminate accounts, refuse service, or cancel orders at its discretion.

Pricing

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Zoddle reserves the right to change prices at any time without prior notice. In the event of a pricing error on the website, Zoddle reserves the right to cancel any orders placed at the incorrect price and will inform the Customer accordingly.

Payment

Zoddle accepts payment through the methods available on the website at the time of purchase. By submitting an order, you represent and warrant that you are authorised to use the payment method provided. In the case of payment failure or reversal, Zoddle reserves the right to cancel the associated order. Cash on delivery is available at zero additional cost where indicated.

Delivery

Zoddle endeavours to deliver products within the estimated time frame communicated at the time of placing the order. Delivery timelines are indicative and may vary due to factors beyond our control including logistics partner delays, natural calamities, or public holidays. Free shipping is available on all orders. Zoddle ships to serviceable PIN codes across India.

Deviations from or subsequent amendments or additions to such order must be in writing. Any order or deviation by Phone shall be possible only if the same is followed by a written confirmation.

Title and Taxes

The title of the products shall be transferred to the Customer once the products have been dispatched. The taxes on the product shall be borne by the Customer.

Returns and Exchanges

Zoddle offers a free 7-day return and exchange policy from the date of delivery. Products must be returned in their original condition with tags intact and original packaging. Products that are damaged, washed, or altered will not be eligible for return or exchange. Zoddle reserves the right to refuse a return if the product does not meet the return eligibility criteria. For initiating a return or exchange, please visit our Return and Exchange Portal on the website.

Acceptance of Terms and Conditions

Display of the product by Zoddle on the website shall be deemed to be a proposal. Once the Customer decides to order any product on the website, it shall be deemed acceptance of the contract by such user.

Order Processing

All purchases made on the website are subject to Zoddle's acceptance, which is in its sole discretion. Without limitation, this means that Zoddle may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, in its sole discretion, and without liability to you or any third party. Without limiting the foregoing, Zoddle reserves the right to refuse to accept or cancel any orders which are to be shipped to any freight forwarding or similar service, whether or not the order has been confirmed.

Limitation of Liability

To the fullest extent permitted by applicable law, Zoddle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or purchase of products. Zoddle's total liability to you for any claim arising out of or related to these Terms and Conditions shall not exceed the amount paid by you for the product(s) in question.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

Grievance Redressal

Zoddle shall endeavour to resolve any complaint and dispute, that may arise on account of your online purchase of the product, technical difficulty or with respect to the services received. Complaints pertaining to the products shall be forwarded to founders@zoddle.in for further review, investigation and response.

Contact Us

For any queries, support, or complaints, please reach out to us at:

Support: founders@zoddle.in

WhatsApp: Available on the website